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Young professional training on difficult negotiation

Educational Program

Empowering professionals confronted by social, political or ideological divisions to engage proactively in difficult negotiations, leveraging positive influences and opening spaces of dialogue on innovative solutions.
Capacity to connect
  • Analyze complex political and social environments in times of crisis;

  • Facilitate a positive dialogue on high-stake issues;

  • Navigate difficult relationships and perform under pressure;

  • Leverage personal skills with intimidating parties; and,

  • Draw from the experience of other practitioners in the planning of complex negotiation.

Enhancing the capacity to:

Island of Agreements
De-escalate tension diagram
Iceberg of position, interests and motives

Using Practical Tools to Plan Your Engagement

Regaining control over a challenging negotiation by planning each step in a systematic manner:
  • Capturing all relevant information;
  • Analysing the interest and motives of parties;
  • Situating potential compromises;
  • Comparing notes with colleagues.
Using Ai in negotiation

Introducing AI-Assisted Simulation Exercises

In collaboration with researchers at Harvard University and MIT, Frontline Associates  proposes simulation exercises powered by artificial intelligence to assist negotiators in their training and planning efforts at the individual and team levels.
Incorporating Frontline Negotiators' Experience and Insights
Produce Practical Suggestions for Maneuvering Complex Negotiations
Improving Frontline Negotiation Planning Through Team Deliberation.
Green dot
Green dot
Green dot
Building a community of practice
  • To facilitate the exchange insights and good practices;

  • Enable practitioners to share experiences and offer mutual support;

  • Contribute to the development of robust and field-tested negotiation tools and methods; and,

  • Provide a framework of reference in frontline negotiation.

Fostering a Community of Practice 

Guidebook to build a community of practice
Learn more
Background students
Graduate Programs Courses:

June 2024: Cross-Cultural Awareness and Mediation, Helmut Schmidt University, Hamburg (online)

January 2025: Frontline Negotiation Lab: Harvard School of Public Health, Harvard Kennedy School of Government (onsite)

March-April 2025: Conducting Negotiations on the Frontlines; HSPH & HKS, Boston (onsite)

2024 Catalog of AI-assisted Negotiation Courses

Professional Development Worlshops:

May 2024: Crisis Negotiation  & Practice, Executive Education Program, Graduate Institute, Geneva (onsite)

Summer 2024: FA Summer Program on AI-enhanced negotiation (online)


Fall 2024: Essentials of Frontline Negotiations, Geneva Center of Humanitarian Studies (online)

Fall 2024: Engaging in Frontline Negotiations, Harvard Humanitarian Initiative (online)


Fall 2024: Advanced Workshop on Complex Negotiation, Geneva Center of Humanitarian Studies (tbc), (onsite)

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